1. Introduction
This Privacy Policy describes how Cedar Speak ("we," "us," or "our") collects, uses, and discloses your information when you use our website, mobile experiences, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.
2. Information We Collect
Account Information: When you register, we collect information such as your name, email address, and password. If you sign up via a third-party service (e.g., Google), we receive information permitted by that service.
Usage Data: We collect data on how you interact with the Service, including lessons completed, words practiced, and time spent on the platform. This helps us track your learning progress and improve the Service.
User Input & AI Processing: When you submit text for translation, explanation, or correction, that text is processed by our AI providers to generate a response. While this data is processed to provide the Service, we do not use your personal translation inputs to train our public models without your consent.
Payment Information: If you make a purchase, our third-party payment processor (e.g., Stripe) collects your payment method details. We do not store your full credit card number on our servers.
Device & Technical Data: We automatically collect technical information such as your IP address, browser type, device information, and operating system to ensure security and proper rendering of the Service.
3. How We Use Your Information
We use your information to:
• Provide, maintain, and improve the Service;
• Process transactions and manage your subscription;
• Personalize your learning experience and track your progress;
• Communicate with you regarding updates, security alerts, and support;
• Detect, prevent, and address technical issues, fraud, or abuse of the Service.
4. Sharing of Information
We do not sell your personal data. We may share your information with:
• Service Providers: Third-party vendors who help us operate the Service (e.g., cloud hosting, AI model providers, payment processors, email delivery services). These providers are bound by confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, user information may be transferred as a business asset.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide you the Service. We may retain certain data for legal or legitimate business purposes (such as record-keeping) even after you close your account. Transient data processed for AI responses is generally not stored permanently unless saved by you (e.g., in your 'Saved Words' list).
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Cedar Speak operates primarily in North America. Your information may be processed and stored in the United States, Canada, or other countries where our service providers are located. By using the Service, you consent to this transfer.
8. Children's Privacy
The Service is not intended for children under the age of 13 (or 16, depending on jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information without parental consent, we will take steps to delete it.
9. Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete your personal information. You can manage your account settings directly within the Service. To request deletion of your account or data, please contact us at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].