Terms of Service

1. Agreement

These terms are an agreement between you and Cedarly (formerly Cedar Speak), the Lebanese Arabic learning service at cedarspeak.ca. By creating an account or using Cedarly you agree to them. If you don’t agree, please don’t use the service.

Our Privacy Policy explains how we handle your personal information and forms part of these terms.

2. The service

Cedarly offers translation, sentence explanations, a dictionary, a reader, flashcards, an alphabet course, a verb trainer and related tools. Some features are free, with daily limits, and others require a paid plan. Features, limits and content may change over time.

3. Eligibility and accounts

You must be at least 16 to use Cedarly. Please give accurate account information and keep your sign-in secure. You are responsible for activity on your account and must not share it to get around plan limits. Tell us right away at [email protected] if you think someone else is using your account.

4. Paid plans and billing

Prices, what each plan includes and applicable taxes are shown on the pricing page and at checkout before you pay. Payments are processed by Stripe.

• Pro is a subscription billed monthly. It renews automatically at the end of each billing period, at the price shown when you subscribed, until you cancel.
• MAX is a one-time purchase that gives lifetime access to the features listed for it, for as long as Cedarly operates.
• Store items such as the Anki deck are one-time digital purchases.

If we change the price of a subscription, we will tell you by email at least 30 days before it applies to you, and you can cancel before then. We send a receipt for every payment.

5. Cancelling and refunds

You can cancel a subscription at any time from your account page. Cancelling stops future renewals; you keep access until the end of the period you have already paid for. Deleting your account cancels any active subscription immediately.

Because paid features are digital and available immediately, payments are generally non-refundable. This does not limit any right to a refund or cancellation you have under consumer protection law in your province. If you were charged in error, or something you paid for doesn’t work, contact [email protected] and we’ll make it right.

6. Acceptable use

Use Cedarly lawfully and for learning. You agree not to:

• use it to create or request content that is illegal, threatening, harassing, hateful or that helps someone cause harm;
• try to bypass, override or extract its instructions or safety checks (for example, jailbreak or prompt-injection attempts);
• scrape, automate or overload the service, or get around usage limits;
• reverse engineer the service, or use its output to train other AI models;
• upload content you don’t have the right to use.

Requests to Translate and Explain, and texts added to Read, are screened automatically. Anything flagged as harmful or as an attempt to bypass our safeguards is blocked and logged as described in the Privacy Policy. We may suspend or close accounts that break these rules. Where reasonable, we will tell you why and give you a chance to respond.

7. Your content

Texts you add to Read, words you save and anything else you submit remain yours. You give us permission to store and process that content only to provide the service to you. Deleting your account deletes it, except safety logs as described in the Privacy Policy.

8. AI output

Translations, explanations, example sentences and word meanings are generated automatically and can be wrong, incomplete or unsuited to a situation. Use them as learning aids, and don’t rely on them for medical, legal, financial, official or other important communication. Check with a fluent speaker when it matters.

9. Our content

Lessons, audio, the dictionary, designs and software in Cedarly belong to us or our licensors. You may use them for your own personal learning. You may not copy, resell or redistribute them.

10. Availability and changes

We work to keep Cedarly running, but it may sometimes be unavailable, and we may change or discontinue features. If we discontinue a feature that a current paid plan specifically includes, we will tell you in advance and offer a fair remedy, such as a prorated refund.

11. Warranties and liability

To the extent the law allows, Cedarly is provided “as is”, without warranties that it will be error-free or meet a particular need.

To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim and CA$100.

Nothing in these terms limits rights you have under consumer protection law that cannot be waived by contract, including in Quebec.

12. Ending your use

You can stop using Cedarly and delete your account at any time in Settings → Account. We may suspend or close an account that seriously or repeatedly breaks these terms, or where the law requires it.

13. Governing law

These terms are governed by the laws of Canada and of the province or territory where you live. You may bring a claim in the courts of that province or territory.

14. Changes to these terms

If we make a material change, we will update the date at the top of this page and tell you in the app or by email at least 30 days before it takes effect. If you don’t agree to the change, you can cancel and delete your account before then.

15. Contact

Questions about these terms: [email protected].